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| Technical Support Services |
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| Proactive maintenance and support from a reliable global provider |
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| One System Technology Support Services are a flexible suite of extended maintenance and premium support offerings with regional single-source coverage of mission critical enterprise telecommunications environments. |
- Proactively reduce the risks of costly downtime;
- Optimize system performance;and
- Improve productivity,security, compliance and return on telecommunications investment.
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| SUPPORT |
- Annual Maintenance Agreement
- Regular Preventive Service & Hardware Warranty
- Standby services for Extended Hours
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| SERVICE ON REQUEST |
- Onsite Troubleshooting & Rectification
- Parts Replacement & Repair
- System Relocation & Capacity Upgrade
- Changes to System Configuration
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| Service Charges |
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Costing for ad-hoc service request may vary depending on the job scope and severity of the problem. Additional charges may also be applicable for sites outside the Klang Valley but we shall fulfil all requests with your best interest in mind- Prompt resolution at best prices. |
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